Safe Online

Kat & Hond uses a number of principles to make your buying experience as pleasant as possible.

                                               

Low shipping costs    We ship everything by courier. Depending on the country you are shipping to, and the courier service you choose, shipping costs will be between 3.75 euros and 6.50 euros.

Pay safely with Mollie or Paypal    An extra secure payment environment is available for all customers via Mollie. Mollie supports all known European payment methods. Through rigorous security controls, secure data storage, staff screening and compliance with all regulations, Mollie can guarantee the safety, stability and reliability of their payment platform. Paypal monitors every transaction 24/7 to prevent fraud, phishing and identity theft as much as possible. Every transaction is encrypted using their advanced encryption technology. See also Payment    Methods )

CLEAR COMMUNICATION    You will receive an order confirmation by e-mail. Hereafter we keep you    updated on the progress of the delivery. If an article is not directly available from stock it will be mentioned on the website. During the processing of your order,    you have the option of cancelling your order and having your money refunded    (eg if the delivery time will take too long).

14 DAY MONEY BACK GUARANTEE   If you want to return your item for any reason, we will refund    your payment, no questions asked.  (See Shipping & Returns )

CONFIDENTIALITY    We use your information only for the delivery of your order. Your address    information is in no way made available to third parties that have nothing    to do with the processing or sending of your order.